How do I cancel a subscription I no longer want?

Updated October 2026 · How we answer

Short answerTo cancel a subscription, find the cancellation process in your account settings, or contact the company directly. If you signed up through an app store or payment platform, cancel there instead.

Where to Cancel

Most subscriptions can be canceled online through your account settings. Look for a 'Cancel Subscription' or 'Manage Subscription' link, often under billing or account preferences. Some companies make you call or chat with support, and a few require written notice.

If you signed up through an app store (like Apple's App Store or Google Play), you must cancel through that store, not the company's website. Similarly, if you used PayPal or another payment processor, you may need to cancel the recurring payment there.

Always check the company's cancellation policy for notice periods. Some require 30 days' notice, and canceling mid-month may not give you a refund for the current period.

After You Cancel

Once you cancel, you should receive a confirmation email or notice. Keep that as proof. If you don't get one, follow up with the company to confirm.

Check your next billing statement to make sure no further charges appear. If you see a charge after canceling, contact the company immediately and dispute it with your bank if needed.

If you canceled a service that had a contract, you might owe an early termination fee. Review the terms you agreed to.

Common mistakes

  • Assuming deleting the app cancels the subscription—it doesn't.
  • Not canceling through the right platform (e.g., trying to cancel an App Store subscription on the company's website).
  • Forgetting to keep proof of cancellation, which makes it harder to dispute future charges.
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