How do I cancel a travel subscription or membership?
Find the cancellation policy
Look at your welcome email, account settings, or the provider's website for cancellation instructions. Many travel subscriptions (like lounge access, travel clubs, or booking services) auto-renew unless you cancel before a deadline.
Some require written notice by email or mail, while others allow online cancellation. If you signed up through an app store (Apple, Google), you must cancel through that store, not the provider.
- Check the terms and conditions for cancellation window
- Cancel through the same platform you used to subscribe
- For app subscriptions, use Apple App Store or Google Play
- Send a written cancellation request and keep proof
- Note the renewal date to avoid being charged again
How to cancel if the provider makes it hard
If you can't find a cancellation option online, call customer service. If they give you the runaround, send a certified letter or email demanding cancellation and a refund of any unauthorized charges.
If the provider continues to charge you after you cancel, dispute the charges with your credit card issuer. Provide proof of your cancellation request.
Refunds for subscriptions
Refund policies vary. Some travel subscriptions offer a free trial and refund if you cancel within a certain period. Others are non-refundable after the first charge. Check the terms before signing up.
If you were charged after cancelling, you're entitled to a refund. If the company won't cooperate, a credit card dispute is often the fastest solution.
Common mistakes
- Assuming that deleting the app cancels the subscription — you must cancel through the app store or provider.
- Missing the cancellation deadline and getting charged for another year.
- Not keeping a record of your cancellation request, making it harder to dispute later.
