How do I cancel subscriptions on Amazon Prime?
Cancel your membership
Sign in to the Amazon account that pays for Prime, then open Account & Lists and select Memberships & Subscriptions. Find Prime and choose the option to manage your membership, then follow the steps to end it. Read every screen, since Amazon may offer a discount or a pause before the final confirmation.
- Sign in to the account that pays for Prime
- Open Account & Lists, then Memberships & Subscriptions
- Select Prime and manage your membership
- Confirm the end of membership
Cancel add-on channels separately
Prime Video channels and other add-on subscriptions appear in the same account area, and each may have its own cancel option. Ending the main membership does not always end these add-ons. Check that each one shows an end date after you cancel.
Ask about a refund
Refund rules for Prime depend on how recently you joined and whether you used benefits such as free shipping or streaming. Amazon may offer a prorated refund in some cases, but that is not guaranteed. Contact Amazon customer service about your situation and keep a record of the request.
Common mistakes
- Assuming Prime Video channels end when your Prime membership ends.
- Ignoring the end date and expecting a refund for a period you already used.
- Clicking through offers without reading the final confirmation screen.
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