How do I cancel subscriptions on Roku?
Find subscriptions in your Roku account
Sign in to your Roku account on Roku's website and look for a subscriptions or billing section. Roku lists paid channel subscriptions that were bought through its platform. Choose the one you want to cancel and follow the steps shown. Menu names may differ, so check Roku's support pages if you cannot find them.
- Sign in to your Roku account on the website
- Find the subscriptions or billing section
- Choose the channel and cancel
- Save a screenshot of the confirmation
Cancel with the channel directly
Some streaming apps on Roku bill you through their own websites, not through Roku. Canceling on the TV will not stop those charges, so use the channel's account page or its support email. Check your bank statement to see which company the charge came from. The channel's help page usually explains how to end its subscription.
Removing a channel is not canceling
Removing a channel from your home screen does not cancel a subscription. Deleting the app only hides it while billing may continue. Confirm the cancellation in writing, and keep the confirmation email for your records. Look for an auto-renew setting too, if the channel offers one.
Common mistakes
- Removing a channel from the home screen and assuming the subscription ended.
- Canceling through Roku when the charge comes directly from the streaming company.
- Missing the renewal date and getting charged for another month.
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